COVID-19 Digital Transformation

Can we say it is new era for software business? COVID-19 has disturbed our normal lives very badly. And it has turned on the digital technology more usable and would say mandatory. But this may be difficult for us respond superfast to the new development as it has also caused financial crisis. Does digitalization benefit the market? Not very sure cause there are still the government administrations expect the hard copies in several countries. To get away with this and work towards complete digitalization we may have to initiate process. 

https://home.kpmg/xx/en/home/insights/2020/04/digital-adoption-and-transformation.html

https://hospitalityinsights.ehl.edu/what-next-digital-transformation